Etiquette

Please arrive five to ten minutes before your appointment.  Enjoy a complimentary herbal tea while you complete a confidential consultation form prior to your  Therapy. As your appointment time is reserved just for you, arriving late may shorten your service. Each  Therapy will finish at the time reserved as a courtesy to the next client. Arriving too late to offer the service may result in full charges or equivalent deductions from gift certificates.

Cancellation
Should you require a cancellation or re-booking, please provide us with 24 hours notice by calling 604.461.5511.  A full fee will be applied for missed appointments.

Gratuities
Gratuities are not included in our Therapies or on Gift Certificates, but are appreciated and may be added at your discretion  in cash or on the credit card of your choice .

Other
Therapy  gift certificate sessions must be completed during one session visit, unless otherwise noted on gift certificate.

Complimentary add-on services must be completed during the session visit and  have no cash value.

Please remember to turn off cell phones and pagers.