Privacy Policy

PRIVACY POLICY

Veracis Wellness Inc. is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business for the appropriate management and protection of any Personal Information that you agree to provide to us.   No part of our web site is designed with the purpose of attracting any person under age 13.

Links: We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Veracis Wellness Inc., as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our services, updates and weekly insights.

CONSENT

How do we get you consent?
When you provide us with personal information to complete a transaction, verify your credit card, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@veracis.ca  

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

CONTACT
If you have any questions or complaints about our privacy practices, please contact our privacy officer at: info@veracis.ca 

CANCELLATION & REFUND POLICY

Memberships:  You can unsubscribe at any time.  No refund, transfer or credit given for prior month membership use.

On-Demand and Live (virtual) classes/courses/workshops: Once a course/workshop has started there is no refund, transfer or credit.

In the event you cannot attend a Live course/workshop with a set date you have enrolled in, and with 96 hours notice (4 days) before the first class in the course starts, your fee, less a $25 administration fee will be applied to the next series of classes in the same category you wish to attend within a one year period from the original class.

Decisions are made for Live Courses/series with a set start date to run 4 days prior to the start date.  Should a course/workshop not meet the minimum required participants then you will be contacted by phone and/or email, an receive a refund.

In the rare event a class  is cancelled by Veracis® due to instructor illness or any other emergency, we do our best to reschedule that class in a timely manner.  Missed rescheduled classes are not refunded, credited or carried forward.

CANCELLATIONS
Virtual Appointments:  If cancelling an appointment with 24 hours notice, there will be no charge. If cancelling with less then 24 hours notice, a fee equal to half the cost of the missed appointment is retained. The remaining balance becomes a service account credit and will not be refunded.

No Show: If you do not show up for your appointment, there is a fee equal to the full cost of the missed appointment. No refund will be given.

RETREAT TERMS
$500 non-refundable, non-transferable deposit is required at time of registration. The remaining balance, reflecting your accommodation selection, is due four months before the first day of the retreat.  In the event that you are unable to attend the retreat dates, and with no less than three week’s notice, $500 will be retained and the remaining amount will be refunded, less a 25% administration fee off the total amount. No refund or credit applies. Fees do not include transportation. Itinerary and rates subject to change.

CONTACT INFORMATION
Questions about the  Return & Cancellation Policy should be sent to us at info@veracis.ca

Veracis Terms & Conditions