Privacy

Veracis Wellness Inc. is committed to respecting the privacy of individuals and recognizes the need of people with whom we do business for the appropriate management and protection of any Personal Information that you agree to provide to us.   No part of our web site is designed with the purpose of attracting any person under age 13.


PAYMENTS

While we provide a convenient on line booking service, payment is required for most appointments, classes, workshops and events at time of reservation. We accept Visa or MasterCard in person, or by phone. Please contact us within 24 hours of registering or booking and provide us with your credit information to confirm your reservation.


CANCELLATION

Appointments
Our office policy is 24 hours notice to cancel an appointment. If cancelling with 24 hours notice, there will be no charge for the missed appointment and you receive a service credit.  We can offer a refund, however, a $5.00 administration fee is retained .

Cancelling with less than 24 hours notice:
If cancelling with less then 24 hours notice, there is a fee equal to half the cost of the missed appointment. The remaining balance (prepaid) will become a service credit and will not be refunded.

No Show
If you do not call and do not show up for your appointment, there will be a fee equal to the full cost of the missed appointment. No refund will be given.

Classes

OMYO classes may be cancelled with 48 hours notice to receive a credit within the expiry period. Late cancellations do not receive a credit, refund, or transfer.

Missed enrollment classes are not refunded, credited, transferred, carried forward or exchanged (a missed Enrollment class, workshop, or event is a lost class).  In the event that you cannot attend an enrollment class/series, workshop or event, and with 96 hours (4 days) notice before the first class series starts, your fee less a $25 administration fee, will be applied to the next series of classes in the same category you wish to attend within a one year period from the original class.

Decisions are made for classes to run 4 days prior to the start date.  Should a class not meet the minimum required participants then you will be contacted by phone and/or email, and no charge will be applied to your credit card.

In the rare event a class  is cancelled by Veracis® due to instructor illness or any other emergency, you will be notified and we do our best to reschedule that class in a timely manner.  Missed rescheduled classes are not refunded, credited or carried forward.

Veracis® Meditation Course of Studies in Consciousness (levels) classes build on each other so attending all classes is highly recommended.   Should a student miss more than two classes in any eight class level, they will not have the prerequisites to continue with the next level.  Levels can be revisited at any time.


Website Forms: When you submit any of our request forms throughout the entire website, you agree to receive emails from Veracis.ca, and it’s owners / employees. You understand that you will be subscribed to Veracis’ monthly newsletter, and will also receive periodic offers for additional content, products, and/or services. Your consent can be withdrawn at any time using the links provided in every email, or by requesting to be removed from our email list.


Retreat Terms: Canadian taxes applicable.  $300 non-refundable,non-transferable deposit is required at time of registration. The remaining balance, reflecting your accommodation selection, is due three months before the first day of the retreat. We accept Mastercard or Visa. In the event that you are unable to attend the retreat dates, and with no less than three week’s notice $300 will be retained and the remaining amount will be refunded, less a 25% administration fee off the total amount.  No refund or credit applies. Fees do not include transportation.  Itinerary and rates subject to change.


Winter Weather Policy:  Every effort will be made to deliver classes, but occasionally classes are cancelled due to weather conditions.  It is the responsibility of the student to check in and confirm his/her class.

When a class has been cancelled due to winter weather, we do our best to reschedule that class in a timely manner. Missed classes, where the instructor is present, and the student absent, are not refunded, credited, or carried forward. We apologize for any inconvenience and thank you for your patience and understanding.


Links: We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.

What information do we collect?

We collect information from you when you subscribe to our newsletter, fill out a waiver, form,  register and make a payment.

How do we use your information? 

Customer Service: We request your contact information (such as your name, email address, mailing address, etc.), demographic information (such as your country, gender, etc.), and profile data when registering for a class, workshop, event or receiving a therapy, so we can personalize your experience.  For our internal purposes, we use this information to communicate with you. We use demographic and profile information about our guests in order to improve our service, for marketing purposes and/or for industry reporting purposes.


Communication: The address, phone and email address you provide when registering may be used to send you information and updates relating to future classes, workshops, events and services.  Additionally, you may subscribe to receive company news, updates, related service information, etc.  If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each subscribed email.


 


Notice: All information presented, as part of Veracis Wellness Inc. website, is intended as a reference only, not as professional medical advice or diagnosis. Prior to all therapies, yoga and meditation series, clients are required to complete a confidential waiver and client record form as issued through Veracis Wellness Inc. The information provided on this website and through Veracis Wellness Inc. is designed to help you make informed decisions about your health and well-being. It is not intended as a substitute for any diagnosis and/or treatment that may be or may have been prescribed by a medical doctor.

Services and prices are subject to change without notice, and do not include taxes.

A waiver is required to be read and signed before attending any class, workshop or receiving a service.

Disclaimer & Copyrights:  Disclosure, copying, use or distribution of any information included on this website is prohibited without the prior written consent from the owner of Veracis Wellness Inc. and this website, Regina Kaiser.

Privacy policy changes: We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time.

Contact: If you have any questions or complaints about our privacy practices, please contact our privacy officer at:

Veracis Wellness Inc.  86 Moody Street, Port Moody, BC   604.461.5511

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