Cancellation & Refunds

Memberships
You can unsubscribe at any time. There is no penalty fee.  No refund, transfer or credit given for prior month membership use.

Online Courses & Workshops
Once a course/workshop has started there is no refund, transfer or credit. Most virtual courses and classes are recorded with links provided through our online platform.

Live Courses/workshops are confirmed to run 4 days prior to the start date.  Should a course/workshop not meet the minimum required participants then you will be contacted by phone and/or email and a refund will be issued to the form of payment used to register.  You may have the option to select a credit towards other classes.

In the event you cannot attend a virtual course/class/workshop and with 4 days notice before the first class in the course starts, your fee, less a $25 administration fee will be refunded to the form of payment used to register.

In the rare event a course or class in a course is cancelled by Veracis® due to unforeseen reasons, we do our best to reschedule that class in a timely manner.  Missed rescheduled classes are not refunded, credited or carried forward.  .

Products
All products and accessories are a final sale. If you are unhappy, please contact us goodkarma@veracis.ca 

Retreat Terms
$500 non-refundable deposit due at time of  retreat reservation. The remaining balance, reflecting your accommodation selection, is due 2 months before the first day of the retreat.  The full amount is due when registering less than two months before the first day of the retreat. We accept Mastercard or Visa.  Transportation to venue excluded.  Itinerary and rates may change without notice. Canadian taxes apply.  

Your well-being is our highest priority. In accordance with the BC health authority, regulations and policies are in place to ensure the safety of all during the covid pandemic. Attending guests must be vaccinated.

We understand planning ahead is challenging during covid times. In the event the retreat is cancelled due to a Provincial Health Officer Order then you will  be notified with the option of a credit or refund. 

If you cancel your reservation:

  • More than 6 months before your arrival date 50% of your deposit may be refunded; or 100% may be credited to your account*
  • Between 3 & 6 months of your arrival date 25% of your deposit may be refunded; or 50% may be credited to your account*
  • Less than 3 months before your arrival date 0% of your deposit will be refunded or credited.  (Consideration would be given if the cancellation is due to covid-19 regulations, in which case the full amount, less a $40 administrative fee would be refunded)

*Credits must be used to book new reservation dates within 1 year of your original cancelled arrival date. New reservations are subject to availability. Credits may be used towards other meditation services at Veracis. Excludes gift certificates.

Appointment Cancellations
Your private session is reserved just for you. In the event that you need to cancel or reschedule your session, please provide 48 hours notice and we will accommodate your request without charge. Failure to show for your session will result in the entire service price being charged.

CONTACT INFORMATION
Questions about the  Return & Cancellation Policy should be sent to us at info@veracis.ca